What is Mobitez Seller Platform?
Mobitez is a modern e-commerce marketplace where sellers can list and sell products online while managing their entire business through built-in CRM, ERP, and accounting tools. It helps sellers handle inventory, orders, payments, and customer data from a single dashboard, making business operations simple and scalable.
How do I start selling on Mobitez?
To start selling, visit seller.mobitez.com, create your seller account, complete your business profile, verify your details, and begin listing your products. Once your listings are live, you can start receiving orders and managing them through the dashboard.
Who can sell on Mobitez?
Any individual, retailer, wholesaler, or business owner who has valid products and complies with marketplace policies can sell on Mobitez. You must ensure that your business activities follow Indian laws and platform guidelines.
Is Mobitez really 0% commission?
Yes, Mobitez does not charge any commission on product sales. Sellers keep 100% of their product margin. Instead, Mobitez operates on a subscription-based model where sellers pay a monthly fee for using the platform and ERP tools.
What do I get in the subscription plan?
The subscription includes access to marketplace selling, CRM tools, inventory management, order tracking, accounting system, and analytics dashboard. It is designed to help sellers manage their entire business efficiently.
How do I list products?
You can list products by manually adding details like title, description, price, and images through the dashboard. You can also use ERP tools for bulk upload and faster product management.
What type of products can I sell?
You can sell most legal products such as electronics, accessories, fashion, and more. However, you must avoid prohibited items such as counterfeit goods, illegal products, or restricted items as defined in platform policies.
Who handles shipping and delivery?
Sellers are responsible for shipping and delivery. You can use your own logistics partner or courier service. You must ensure timely dispatch and provide tracking details to customers.
How fast should I ship orders?
It is recommended to process and dispatch orders within 24–48 hours. Faster shipping improves customer satisfaction and helps boost your seller ranking on the platform.
How do I receive payments?
Payments are transferred directly to your registered bank account after successful delivery and verification of the order. Payment methods include NEFT, IMPS, or UPI.
When will I get my payment?
Payments are processed after the order is delivered and confirmed. The exact settlement cycle can be checked in your seller dashboard.
What is the return policy?
Most products follow a 7-day return policy. Customers can request returns for damaged, defective, or incorrect products. Sellers must review and process returns accordingly.
Who handles returns and refunds?
Sellers are responsible for managing returns, arranging reverse pickup, inspecting products, and processing refunds or replacements as per policy guidelines.
Can I reject a return request?
Yes, you can reject a return if the product is used, damaged by the customer, or does not meet return conditions. However, proper justification must be provided.
How is seller performance measured?
Seller performance is evaluated based on order fulfillment rate, delivery speed, return rate, customer feedback, and response time. Maintaining good performance improves your visibility and sales.
Does performance affect my sales?
Yes, better performance leads to higher rankings, better visibility in search results, and increased customer trust, which directly impacts your sales.
What happens if I violate policies?
Policy violations may result in warnings, listing removal, reduced visibility, account suspension, or permanent termination depending on the severity.
Can I manage inventory in real-time?
Yes, Mobitez ERP system allows real-time inventory management. You can update stock levels, track sales, and avoid overselling.
What tools does Mobitez provide?
Mobitez provides powerful tools including CRM for customer management, ERP for inventory and operations, and accounting software for financial tracking.
Is my data secure on Mobitez?
Yes, Mobitez uses secure systems, encryption, and access controls to protect your data. However, you must also keep your login credentials safe.
Can I use Mobitez on mobile?
Yes, the seller dashboard is mobile-friendly and can be accessed via browser on smartphones and tablets.
Do I need GST to sell?
GST may be required depending on your business type and product category. It is recommended to comply with tax regulations.
Can I edit product details later?
Yes, you can update product titles, descriptions, prices, and images anytime from your dashboard.
How can I contact seller support?
You can contact Mobitez support via email at support@mobitez.com or through the support section in your dashboard.
How can I grow my business on Mobitez?
You can grow by maintaining good performance, listing high-quality products, providing fast delivery, offering competitive pricing, and using Mobitez tools effectively.