Last Updated: March 2026
This Data Protection Policy (“Policy”) describes how Mobitez (“Mobitez”, “we”, “our”, “us”) collects, processes, stores, protects, and manages personal and business data of sellers (“Seller”, “you”, “your”) and customers in connection with the Mobitez Seller Platform.
This Policy is designed to ensure compliance with applicable data protection laws and to establish clear responsibilities for sellers using the platform.
By using the Mobitez Seller Platform, you agree to comply with this Policy.
The purpose of this Policy is to:
• Ensure secure handling of personal and business data
• Define roles and responsibilities of Mobitez and sellers
• Establish data protection standards
• Prevent unauthorized access, misuse, or loss of data
This Policy applies to:
• Seller data
• Customer data handled by sellers
• Data processed through CRM, ERP, and accounting systems
• Platform-generated data
This policy applies to all users of the Mobitez Seller Platform.
• Name, contact details
• Address information
• Identification documents
• Business name and registration details
• GST and tax information
• Operational data
• Order details
• Payment records
• Invoices and billing data
• Login activity
• Device and browser information
• Usage analytics
• Customer names and contact details
• Delivery information
• Purchase history
Mobitez acts as a data processor and platform provider.
We are responsible for:
• Providing secure infrastructure
• Processing data for platform functionality
• Protecting stored data
• Implementing security measures
Sellers act as data controllers for customer data they handle.
Sellers must:
• Use customer data only for order fulfillment
• Protect data from unauthorized access
• Not misuse or share data
• Comply with applicable laws
Mobitez collects and processes data for:
• Account creation and verification
• Order processing and fulfillment
• CRM and ERP operations
• Payment and settlement processing
• Platform analytics and improvements
Processing is done lawfully and for legitimate business purposes.
Mobitez implements appropriate safeguards:
• Secure servers and encryption
• Access control systems
• Regular monitoring and audits
• Firewall and system protections
Despite these measures, no system is completely secure.
Access to data is restricted based on:
• Role-based permissions
• Authentication requirements
• Internal security policies
Sellers can access only their own data.
Data is retained:
• As long as the seller account is active
• As required by law
• For dispute resolution and fraud prevention
After retention period, data may be deleted or anonymized.
Mobitez may share data with:
• Payment gateway providers
• Logistics partners
• Technology service providers
• Legal authorities (if required)
Data sharing is limited to necessary purposes only.
Data is primarily stored in India.
If data is transferred outside India:
• Appropriate safeguards are applied
• Compliance with applicable laws is ensured
In case of a data breach:
• Immediate investigation will be conducted
• Necessary corrective actions will be taken
• Affected parties may be notified
Sellers must:
• Maintain confidentiality of data
• Avoid storing unnecessary personal data
• Use secure systems for access
• Report any data breaches immediately
Sellers must not:
• Sell or share customer data
• Use data for spam or unauthorized marketing
• Access data without authorization
• Store sensitive data insecurely
Individuals whose data is processed may have rights to:
• Access their data
• Correct inaccuracies
• Request deletion
• Withdraw consent
Sellers must cooperate with such requests where applicable.
Mobitez aims to comply with:
• Information Technology Act, 2000
• Applicable data protection and privacy laws
• Industry best practices
Sellers must also comply with all applicable laws.
Mobitez may:
• Monitor system activity
• Conduct security checks
• Audit compliance
Non-compliance may result in penalties.
Mobitez shall not be liable for:
• Data misuse by sellers
• Breaches caused by seller negligence
• Third-party service failures
Mobitez reserves the right to update this Policy.
Changes may be made due to:
• Legal requirements
• Security improvements
• Platform updates
For data protection concerns:
Mobitez Data Protection Team
Website: https://seller.mobitez.com
Email: support@mobitez.com