Last Updated: March 2026
This Security Policy outlines the security practices, standards, and responsibilities applicable to all sellers (“Seller”, “you”, “your”) using the Mobitez Seller Platform (“Platform”).
Mobitez (“we”, “our”, “us”) is committed to maintaining a secure environment for sellers, customers, and platform operations. This policy defines how we protect systems, data, and transactions, and the responsibilities of sellers in maintaining security.
By using the platform, you agree to comply with this Security Policy.
The purpose of this Policy is to:
• Protect seller and customer data
• Ensure safe platform usage
• Prevent unauthorized access and fraud
• Maintain system integrity and reliability
This Policy applies to:
• Seller accounts and access credentials
• Platform systems (dashboard, CRM, ERP, accounting tools)
• Data stored or processed on the platform
• Transactions and payment processes
Mobitez implements industry-standard security practices, including:
• Secure cloud-based servers
• Firewall protection
• Network monitoring systems
• Regular system updates
• Encryption of sensitive data in transit
• Secure communication protocols (HTTPS)
• Protection of financial and personal data
• Role-based access restrictions
• Authentication mechanisms
• Session management controls
• Continuous system monitoring
• Detection of suspicious activities
• Automated alerts for unusual behavior
Sellers play a critical role in maintaining platform security.
• Keep login credentials confidential
• Use strong passwords
• Avoid sharing account access
• Regularly update account information
• Log out from shared devices
Sellers should:
• Use strong and unique passwords
• Avoid using easily guessable information
• Change passwords periodically
If you suspect unauthorized access:
• Immediately change your password
• Contact Mobitez support
• Review account activity
Sellers must:
• Protect customer data
• Use data only for business purposes
• Avoid storing sensitive data externally
• Not share personal information
Mobitez provides secure systems, but sellers must use them responsibly.
Mobitez uses secure payment processing systems.
• Integration with trusted payment gateways
• Secure transaction processing
• Protection against fraud
Sellers must ensure accurate bank details to avoid payment issues.
Mobitez actively monitors and prevents fraud.
• Engage in fake orders
• Manipulate transactions
• Use unauthorized payment methods
Suspicious activities may lead to account suspension.
Sellers are prohibited from:
• Attempting to hack or disrupt systems
• Using bots or automated tools without authorization
• Accessing restricted data
• Reverse engineering platform systems
In case of a security incident:
• Mobitez will investigate immediately
• Necessary actions will be taken
• Affected users may be notified
• Systems may be temporarily restricted
If a data breach occurs:
• Immediate containment measures will be applied
• Root cause analysis will be conducted
• Corrective actions will be implemented
Sellers must report suspected breaches promptly.
Mobitez may rely on third-party services such as:
• Payment gateways
• Cloud providers
• Logistics partners
While we choose reliable partners, we are not responsible for their independent systems.
Mobitez may:
• Conduct regular security audits
• Update systems and protocols
• Improve security measures
Temporary disruptions may occur during updates.
Violations of this policy may result in:
• Account warnings
• Temporary restrictions
• Suspension or termination
• Legal action
Mobitez shall not be liable for:
• Security breaches caused by seller negligence
• Unauthorized access due to weak passwords
• Third-party security failures
Mobitez reserves the right to update this Security Policy.
Changes may occur due to:
• Emerging security threats
• Legal requirements
• Platform improvements
Sellers should report any security concerns immediately.
For security-related issues:
Mobitez Security Team
Website: https://seller.mobitez.com
Email: support@mobitez.com