Seller Agreement


SELLER AGREEMENT – MOBITEZ SELLER PLATFORM

Last Updated: March 2026

This Seller Agreement (“Agreement”) is a legally binding contract between Mobitez (“Mobitez”, “we”, “our”, “us”) and the individual or entity registering as a seller (“Seller”, “you”, “your”) on the Mobitez Seller Platform available at https://seller.mobitez.com.

By registering, accessing, or using the platform, you agree to be bound by the terms of this Agreement, along with all applicable policies referenced herein.


1. DEFINITIONS

For the purposes of this Agreement:

• “Platform” means the Mobitez Seller Portal and associated systems
• “Seller” means any individual or entity listing products on Mobitez
• “Customer” means any end-user purchasing products
• “Services” means all tools, systems, and features provided by Mobitez including CRM, ERP, and accounting tools
• “Order” means a confirmed purchase made by a customer


2. NATURE OF RELATIONSHIP

Mobitez acts as a technology service provider and marketplace facilitator.

• Mobitez does not own or sell products
• Sellers operate as independent businesses
• No partnership, agency, or employment relationship is created


3. SELLER REGISTRATION & ACCOUNT

3.1 Registration

Seller must provide accurate:

• Personal/business details
• Contact information
• Bank and tax details


3.2 Verification

Mobitez may verify:

• Identity documents
• Business credentials
• Financial details


3.3 Account Responsibility

Seller is responsible for:

• Account security
• Activities conducted through the account
• Maintaining updated information


4. ZERO COMMISSION BUSINESS MODEL

Mobitez operates on a Zero Commission Model.

• No commission is charged on product sales
• Sellers retain full revenue from product pricing
• Platform revenue is derived from subscription services


5. SUBSCRIPTION SERVICES

5.1 Subscription Requirement

Access to platform features requires an active subscription.


5.2 Included Services

Subscription includes:

• Marketplace access
• CRM tools
• ERP system
• Accounting and billing tools
• Order and inventory management


5.3 Payment Terms

• Subscription fees must be paid in advance
• Non-payment may result in restricted access
• Fees are non-refundable unless stated otherwise


6. PRODUCT LISTING & SELLER OBLIGATIONS

Seller agrees to:

• Provide accurate product descriptions
• Ensure product quality and authenticity
• Maintain inventory availability
• Comply with applicable laws

Seller shall be solely responsible for all listed products.


7. ORDER MANAGEMENT & FULFILLMENT

Seller shall:

• Accept and process orders promptly
• Ensure timely dispatch
• Provide proper packaging
• Handle customer issues

Failure to fulfill obligations may result in penalties.


8. PAYMENTS & SETTLEMENTS

Payments are governed by the Payment & Settlement Policy.

Key Terms:

• No commission deductions
• Payment gateway charges may apply
• Settlements processed post-delivery

Mobitez provides transparent financial reporting.


9. RETURNS, REFUNDS & CANCELLATIONS

Seller must:

• Accept valid return requests
• Process refunds as per policy
• Handle customer disputes

Applicable charges may be deducted.


10. USE OF PLATFORM TECHNOLOGY

Seller agrees that:

• ERP, CRM, and accounting tools are for business use only
• Data entered must be accurate
• Misuse or manipulation is prohibited

Mobitez is not liable for seller data errors.


11. DATA PROTECTION & PRIVACY

Seller shall:

• Protect customer data
• Use information only for order fulfillment
• Not misuse or share personal data

Mobitez processes data as per Privacy Policy.


12. INTELLECTUAL PROPERTY

12.1 Seller Content

Seller grants Mobitez a license to use:

• Product images
• Descriptions
• Branding (for promotional purposes)


12.2 Platform Ownership

All platform elements are owned by Mobitez, including:

• Software
• Design
• Branding

Unauthorized use is prohibited.


13. PROHIBITED ACTIVITIES

Seller shall not:

• Sell illegal or restricted products
• Engage in fraud or manipulation
• Violate intellectual property rights
• Circumvent platform systems


14. LIMITATION OF LIABILITY

Mobitez shall not be liable for:

• Business losses
• Product defects
• Third-party failures
• Indirect damages

Services are provided on an “as-is” basis.


15. INDEMNIFICATION

Seller agrees to indemnify Mobitez against:

• Legal claims
• Customer disputes
• Policy violations
• Regulatory issues


16. SUSPENSION & TERMINATION

Mobitez may suspend or terminate accounts due to:

• Policy violations
• Fraudulent activity
• Non-payment of subscription
• Legal issues


Effects of Termination:

• Access to platform may be revoked
• Pending settlements may be held
• Data may be retained as per policy


17. CONFIDENTIALITY

Seller agrees to:

• Maintain confidentiality of platform data
• Not disclose sensitive business information
• Protect proprietary systems


18. FORCE MAJEURE

Mobitez shall not be liable for failure due to:

• Natural disasters
• System failures
• Government actions
• Unforeseen events


19. GOVERNING LAW & JURISDICTION

This Agreement shall be governed by the laws of India.

All disputes shall be subject to jurisdiction of competent courts.


20. AMENDMENTS

Mobitez reserves the right to update this Agreement.

Continued use implies acceptance of revised terms.


21. ENTIRE AGREEMENT

This Agreement, along with all policies, constitutes the full agreement between the Seller and Mobitez.


22. CONTACT INFORMATION

For legal or contractual queries:

Mobitez Seller Support

Website: https://seller.mobitez.com
Email: support@mobitez.com

Support Hours
Monday – Saturday
10:00 AM – 7:00 PM